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How It Works
SHIPPING PROCESS
01
ORDER PROCESSING
Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
02
SHIPPING TIMES
Domestic: 3–7 business days after dispatch. International: 7–21 business days depending on destination.
03
TRACKING INFORMATION
A tracking number is emailed once your order leaves our warehouse. Allow up to 24 hours for tracking to update with the carrier.
04
FREE SHIPPING
Free domestic shipping on orders over $75. Promotional thresholds may vary during sales and special drops.
Orders over $7505
DELAYED DELIVERIES
Holidays, peak release periods, and carrier disruptions can occasionally cause delays. We'll keep you updated if anything affects your order timeline.
06
INCORRECT ADDRESSES
Customers are responsible for accurate shipping information. Orders shipped to incorrectly entered addresses are not eligible for free reshipment. Double-check before checkout.
07
LOST OR DAMAGED PACKAGES
Package marked delivered but missing, or arrived damaged? Contact us within 7 days. We'll work with the carrier to investigate and make it right.
Report within 7 days08
INTERNATIONAL DUTIES & TAXES
International customers are responsible for customs fees, import duties, and taxes charged by their country. These are not included in your order total and vary by destination.